Terms and Conditions for Nvia.app

Effective Date: May 15, 2025

These Terms and Conditions ("Terms") govern your access to and use of the website, products, and services (collectively, the "Service") provided by Nvia.app ("we", "our", or "us"). By using our Service, you agree to be bound by these Terms.

1. Definitions

  • Team: Nvia and its employees, contractors, and agents.
  • Service: The Nvia platform, including all features, tools, and resources made available through nvia.app.
  • User: Anyone who accesses or uses the Service.
  • Account: A personal profile created by the User during registration.
  • Templates: Email designs or components created using the Service.

2. Eligibility & Registration

  • You must be 18+ and legally capable of entering a binding contract.
  • Registration requires accurate, up-to-date details. Accounts are non-transferable.
  • Nvia may refuse or suspend access for violations or at its discretion.

3. Account Management

  • You are responsible for safeguarding login credentials.
  • Nvia is not liable for loss resulting from unauthorized access.
  • You agree not to impersonate or misuse others' accounts.

4. Acceptable Use

  • Do not use the Service for activities that promote hate, violence, scams, or illegal content.
  • Prohibited use includes content involving phishing, spam, malware, pornography, or promotion of pyramid schemes, crypto scams, gambling, or political propaganda.

5. Plans and Payments

  • Pricing is published on our Website and may be updated.
  • By subscribing, you authorize recurring payments via Stripe or another approved processor.
  • Unused balances are non-refundable, except as required by law or at our discretion.
  • Downgrade to a free plan is possible if limits are not exceeded.

6. Intellectual Property

  • All templates, code, designs, and platform IP are owned by Nvia.
  • You may not resell, replicate, or redistribute templates outside permitted use.
  • You retain ownership of content you create using the Service.

7. Suspension and Termination

  • Nvia may suspend or terminate access for violations, security concerns, inactivity (24+ months), or at its sole discretion.
  • Deletion of an account includes permanent loss of data.

8. Warranties and Disclaimers

  • The Service is provided "as is." We do not guarantee uninterrupted or error-free functionality.
  • You agree we are not responsible for loss of content, downtime, or third-party conduct.

9. Liability Limitation

  • Nvia's total liability is limited to the amount paid by you in the last 6 months.
  • We are not liable for indirect or incidental damages.

10. Indemnity

  • You agree to indemnify Nvia from claims related to your use, content, or violation of laws or Terms.

11. User Rights and Compliance

  • You are responsible for complying with all applicable laws (e.g., GDPR, CCPA, CAN-SPAM, HIPAA).
  • You agree not to use the platform in ways that violate export control laws or privacy regulations.

12. Data Handling

  • We follow applicable privacy laws and provide data control tools including account deletion, data exports, and data correction options.
  • By using the Service, you consent to our Privacy Policy.

13. Service Modifications

  • We may modify the Service or discontinue features at any time.
  • Significant changes will be notified via the Website or email.

14. U.S. Government Users

  • The platform and software are "commercial items" per 48 C.F.R. § 2.101 and provided accordingly.

15. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the State of Arizona.
  • Disputes shall be resolved in the courts located in Phoenix, Arizona.

16. Notices

  • Notices from Nvia are valid if sent to your email or account contact.
  • Notices to Nvia must be sent to the contact listed below.

Contact Information

Email: support@nvia.app

By using the Service, you agree to these Terms and confirm that you have read and understood them.